We are in the second month of the year and I know some small business owners maybe still undecided about which way to go with their business, so the following article will provide you with some good tips.


I have always felt that if the company has strong leadership it helps. This dictates the culture of the organization.
customer service
Many times you go to do business with a company and you can tell what they stand for by the quality of service they provide and the environment.

In addition to having a passion for what you do you must be visionary – explore mobile marketing, most people do their searches on their smart phones and they take quick action so do not get left out.
mobile app sample

Check to see how many clients you got from your yellow pages ad or your newspaper ad, I am sure it does not justify the cost. If you want to increase your customer base and keep your existing customers mobile marketing is the way to go. Just send me an email for more information.

The other key area you need to look at is your processes – are these documented so that if one of your employees leave he/she does not walk out with your company’s knowledge and leave you hanging because no one else knows what to do. You need to have all your processes properly documented. Once you do this and any employee decide to leave you have procedures to show the new person how to do the work.
So many small and medium size companies run into problems because they train and train but there is nothing documented to describe what to do. If you need help with this let me know.